Store Manager

Store Manager

Sydney

Job Description:

One of Australian's pillar of fine Jewellery.   The Brand has handcrafted artistic pieces for over 30 years that carry the timeless quality, its flagship store in Sydney  is currently seeking for a Store Manager. Representing the label with pride and passion, the successful candidate will provide team leadership, achieve KPI’s and store budget, drive brand loyalty through excellent and memorable customer experience.

Responsibilities and Duties: 

  • Generate sales to achieve targets, managing and working with team to optimise outcomes
  • Ensure consistent execution of visual merchandising standards
  • Demonstrate excellent product knowledge across all brands
  • Communicate to staff brand values, clear action plans and priorities to achieve daily and monthly, ability to train and coach staff members
  • Ensure effective inventory management including stocktake and variance.
  • Establish and maintain customer loyalty by providing a memorable in-store experience and customer service.
  • Work in conjunction with head office and owners  in regards on operational tasks, budgets, ad hoc basis, analyse sales reports and data
  • Provide excellent post-sale service through follow ups, requests and feedbacks

Requirements and Experience: 

  • Minimum 5+ years management experience within luxury watch and jewellery or similar environment
  • Exceptional communication skills (written and verbal) and the ability to use technology as a communication tool
  • Denim experience prefered but not mandatory
  • Proven success of staff leadership and sales experience in high conversion rate in a low foot traffic environment
  • Demonstrative experience in retail CRM; the ability to attract and nurture client relationships
  • Collaborative, proactive, attention to detail and responsible outlook.
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